All of our products are made-to-order. We produce dome kits individually for every client, after receiving the order. For this reason, we do not accept returns or refunds for our products. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If the item is faulty, defective, or incorrect due to our mistake, we will provide replacement parts or other solutions for free. 

You can always contact us with any questions at info@vikingdome.com.