Shipping policy — Viking Dome
Skip to content

Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped, including tracking details.

Shipping Rates & Delivery Estimates

Delivery Options:

Shipping Rates & Delivery Estimates

STAR Connectors 
🌍 Worldwide – Post (door-to-door): 3–4 weeks

Polycarbonate Aura Dome
🇪🇺 Within the EU – Truck (door-to-door): 3–5 weeks
🌍 Outside the EU

  • Truck (door-to-door): 4–6 weeks

  • Sea freight (to port terminal): 9–11 weeks

  • Air cargo (to airport terminal): 4–6 weeks

PVC Tent Dome
🇪🇺 Within the EU – Truck (door-to-door): 6–8 weeks
🌍 Outside the EU

  • Truck (door-to-door): 7–9 weeks

  • Sea freight (to port terminal): 11–12 weeks

  • Air cargo (to airport terminal): 7–8 weeks

Multilayer Thermal Insulation Dome
🇪🇺 Within the EU – Truck (door-to-door): 10 weeks
🌍 Outside Europe

  • Sea freight (to port terminal): 20–24 weeks

  • Air cargo (to airport terminal): 10 weeks

Glass Dome
🇪🇺 Within the EU – Truck (door-to-door): 10–12 weeks
🌍 Outside the EU

  • Truck (door-to-door): 11–13 weeks

  • Sea freight (to port terminal): 17–19 weeks

  • Air cargo (to airport terminal): 12–14 weeks

Shipping Origin: Vilnius, Lithuania (European Union)
Shipping Costs: Calculated at checkout

Import Duties & Taxes

Orders shipped outside the European Union may be subject to import duties, taxes, and customs clearance fees, which are applied once the shipment reaches your country.

Please note:

  • These charges are not included in the product price or shipping fees.
  • Customs clearance is not included for deliveries outside the EU.
  • VikingDome is not responsible for any additional customs charges or delays.

Order Tracking & Status

For STAR Connectors orders, you will receive a shipping confirmation email with a tracking code once the order has been dispatched. For all other dome orders, a sales manager will provide direct updates regarding order progress and shipping status.

If you'd like to inquire about your shipment status, feel free to contact us via email or phone.

If your order hasn’t arrived within the expected delivery time stated on your invoice, please reach out with your name and order number so we can assist you.